Shipping & Returns
Everything you need to know about our shipping policies and return process
Processing Time
Orders are processed within 1-2 business days
Packaging
Eco-friendly packaging with care instructions
Insurance
All orders are insured against loss or damage
30-Day Return Window
Return items within 30 days of delivery for a full refund or exchange
Condition Requirements
Items must be unworn, unwashed, and in original packaging with tags attached
Free Return Shipping
We provide prepaid return labels for defective or incorrect items
Greater Accra
1-2 business days
Ashanti
2-3 business days
Western
3-4 business days
Central
2-3 business days
Eastern
2-3 business days
Volta
3-4 business days
Northern
4-5 business days
Upper East
5-6 business days
Upper West
5-6 business days
Brong Ahafo
3-4 business days
Free Shipping: Orders over GH₵200 qualify for free shipping to Greater Accra region
Contact Us
Email us at returns@selfdiscoverywear.com or call +233 54 206 8078 within 30 days of delivery
Get Return Authorization
We'll provide you with a return authorization number and prepaid shipping label
Package & Ship
Pack the item in its original packaging and attach the return label
Receive Refund
Once we receive and inspect your return, we'll process your refund within 3-5 business days
Customer Service
Email: support@selfdiscoverywear.com
Phone: +233 54 206 8078
Hours: Mon-Fri 9AM-6PM GMT
Returns Department
Email: returns@selfdiscoverywear.com
Phone: +233 54 206 8078
Hours: Mon-Fri 9AM-5PM GMT